Interview Kits for Non-HR Managers

From Leila Chen’s guide series Small Business HR Playbook: Job Descriptions, Interviews & Onboarding for Growing Teams.

This is chapter 3 of the series. See the complete guide for the full picture, or work through the chapters in sequence.

After creating compelling job descriptions that attract quality candidates, small business managers face their next critical challenge: conducting interviews that accurately assess talent while maintaining legal compliance. Most small business leaders lack formal HR training, yet they’re expected to make hiring decisions that can make or break their teams. A poorly conducted interview doesn’t just risk a bad hire—it can expose your company to discrimination lawsuits, EEOC complaints, and costly turnover.