Foundation Setting: Your First HR Infrastructure
From Leila Chen’s guide series The Small Business Hiring Playbook: Essential HR SOPs for Growing Teams.
This is chapter 1 of the series. See the complete guide for the full picture, or work through the chapters in sequence.
When Sarah opened her digital marketing agency three years ago, she thought HR was just posting job ads on Indeed and hoping for the best. Fast-forward to today: she’s facing a Department of Labor audit, scrambling to find employee files scattered across email threads and sticky notes, and realizing that her “hire fast, figure it out later” approach has created a compliance nightmare that could cost her business everything. Sarah’s story isn’t unique—it’s the reality for thousands of small business owners who discover too late that s
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